How to read your AI visibility report.
Your free AI audit gives you three scores and a lot of raw AI output. Here's what each one actually means, and, if the numbers weren't what you hoped, what to do about it.
Every report breaks down to three numbers.
Does AI recommend you by name?
We ask ChatGPT the kind of question a real customer would ask, like "Who is the best [your service] in [your city]?", and check whether your business shows up in the answer. Your Visibility score is simply the share of AI engines that mentioned you.
Does AI know your details correctly?
When AI does know your business, we check whether it has the right address, phone number, and website on file, comparing what it says against what you told us. Your Accuracy score is the share of those details it got right.
How does AI perceive your reputation?
We ask AI to research your business using reviews, mentions, and general reputation signals, then summarize how positively it comes across. Your Sentiment score is that positive-perception percentage, plus a Strengths / Weaknesses / Opportunities / Threats breakdown.
"Recommended instead" isn't a rejection. It's a map of who to beat.
If AI didn't mention your business, your report shows exactly who it recommended instead. Those are your real competitors for AI-driven search: the businesses currently winning the reviews, listings, and reputation signal that AI is picking up on. Closing that gap is a matter of building more of that same signal, faster than they are.
Strengths, weaknesses, opportunities, threats.
Your Sentiment score comes with a plain-English SWOT summary: what's working in your favor, what's holding you back, where the easiest wins are, and which competitive pressures to watch. Treat it as a punch list, not a verdict: every item is something you can act on.
More reviews move all three scores.
AI tools lean on the same public reputation signals that power local search: how many reviews you have, how recent they are, and how positively you're discussed. A steady stream of new reviews doesn't just boost your star rating. It's direct evidence to AI that your business is active, trusted, and worth recommending. That's why review growth is the fastest way to move a low Visibility or Sentiment score.
Low score? Here's what people usually ask.
Why did my business get a 0% visibility score?
AI tools build their recommendations from what's publicly available: reviews, directory listings, and mentions across the web. If your business doesn't have much of a public footprint yet, AI has nothing to point to when someone asks for a recommendation, so it defaults to businesses it does have signal on.
Does a low score mean something is wrong with my business?
No. It means AI doesn't have enough signal about your business yet, not that anything is wrong with it. Plenty of great local businesses show up at 0% simply because they haven't built up the review and listings presence AI models draw from.
How do online reviews affect my AI visibility?
Reviews are one of the strongest signals AI tools use to decide who to recommend: volume, recency, and how positively you're discussed all factor in. A steady stream of new reviews gives AI more (and more recent) proof that your business exists, is active, and is trusted by real customers.
Will getting more Google reviews actually help me show up in ChatGPT results?
Yes. AI models lean heavily on the same public web signals that power traditional local search: your Google Business Profile, review volume and sentiment, and directory listings. Strengthening those signals is exactly what improves your odds of being the business an AI recommends.
How many reviews do I need before I'll show up?
There's no fixed number. It depends on your market and how many reviews nearby competitors already have. The businesses AI tends to recommend usually have a meaningfully higher review count and rating than the ones it skips, so the goal is building a growing lead over competitors, not hitting a single threshold.
What should I do first if I got a low score?
Start with Accuracy. If AI has your name, address, phone, or website wrong, fix that through your Google Business Profile and other directory listings first. From there, focus on generating a consistent stream of new reviews, since that's the biggest lever for improving both Visibility and Sentiment over time.
How long does it take for a visibility score to improve?
AI recommendation engines don't update in real time. They shift as your public reputation builds over weeks and months, not overnight. Most Repveo clients see meaningful movement in review volume and local visibility within 30–45 days, which is also the range where we'd expect AI visibility to start shifting.
Can Repveo help me improve my score?
Yes, this is exactly what Repveo is built for. We automate review requests so you build a steady stream of new 5-star reviews, keep your listings accurate everywhere AI and search engines look, and monitor your AI visibility over time so you can watch the score move.
Ready to turn a low score around?
Repveo automates the review growth and listing accuracy behind every one of these scores, so you don't have to chase it manually.